Returns Policy
Last Updated: [Insert Date]
At Xmarty Lifestyle (https://xmartylifestyle.com/), we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help!
Return Eligibility
We accept returns under the following conditions:
✅ Items must be unused, unopened, and in their original packaging.
✅ Returns must be requested within 7 days of receiving your order.
✅ The product must be in resellable condition with all tags and seals intact.
Non-Returnable Items
❌ Used or opened beauty products (for hygiene reasons).
❌ Gift cards and promotional items.
❌ Items purchased on final sale or clearance.
How to Initiate a Return?
- Email us at [Your Email] with your order number and reason for return.
- Our team will review your request and provide return instructions.
- Ship the item back to us using a trackable courier service (return shipping costs are the customer’s responsibility).
- Once received and inspected, we will process your refund or exchange within 5-7 business days.
Refund Policy
- Refunds are issued to the original payment method.
- Shipping charges are non-refundable.
- If your return is approved, you will receive a confirmation email with refund details.
Damaged or Wrong Items
Received a damaged or incorrect product? Contact us within 48 hours of delivery with photos of the item, and we’ll arrange a replacement or refund at no extra cost.
Need Help?
For any return-related queries, feel free to contact our support team at [Your Email] or [Your Contact Number].
We appreciate your trust in Xmarty Lifestyle and look forward to serving you again!
